Privacy Policy for Event Capture UK (Trading Name of Camberall Ltd)
Effective Date: 01-JAN-2024
1. Introduction
Event Capture UK, trading under the name Camberall Ltd, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, engage with our services, or interact with us in any way. By using Event Capture UK’s services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect and process the following types of information:
2.1. Personal Information: To provide our live video capture services, we may collect and store your personal information such as your name, email address, postal address, and phone number.
2.2. Customer Portal Data: When you create an account on our website, we collect your email address and password. This allows you to access our customer portal, manage billing, view invoices, and submit information related to your projects.
2.3. Project Data: We collect project-related information that you submit to us, including project descriptions, schedules, cue sheets, and any other data required for the successful execution of your projects.
2.4. Billing Information: We may collect and process billing information, including credit card details, through our secure Stripe Payments Gateway.
2.5. Livestream Data: When you engage our live video capture services, we may collect and store live video recordings and streams of your projects, which are securely stored on our private servers.
3. Use of Your Information
We use your information for the following purposes:
3.1. Service Delivery: To provide you with our live video capture services, including equipment supply and crew management.
3.2. Customer Portal: To grant you access to our customer portal, enabling you to manage your projects, billing, and other related activities.
3.3. Communication: To communicate with you regarding project updates, scheduling, invoices, and any other relevant information.
3.4. Billing and Payment: To process payments for our services through Stripe Payments Gateway and manage billing and invoicing.
3.5. Legal Compliance: To comply with applicable laws and regulations, including the UK Data Protection Act, by retaining certain information for a specified period.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
5. Data Security
We implement reasonable and appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. We regularly review and enhance our security practices.
6. Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following situations: When required by law or legal processes. To protect our rights, privacy, safety, or property, and that of our users. In connection with the sale, merger, or transfer of all or part of our company.
7. Your Rights
You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. If you have any questions or wish to exercise these rights, please contact us using the information provided below.
8. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Event Capture UK (Trading Name of Camberall Ltd) London, UK
9. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised version will be effective from the date of publication.
Please check this Privacy Policy periodically for updates.
By using Event Capture UK’s services, you agree to this Privacy Policy and any subsequent revisions.