Privacy Policy for Event Capture UK (Trading Name of Camberall Ltd)

Effective Date: 01-JAN-2024

1. Introduction

Event Capture UK, trading under the name Camberall Ltd, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, engage with our services, or interact with us in any way. By using Event Capture UK’s services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect and process the following types of information:

2.1. Personal Information: To provide our live video capture services, we may collect and store your personal information such as your name, email address, postal address, and phone number.

2.2. Customer Portal Data: When you create an account on our website, we collect your email address and password. This allows you to access our customer portal, manage billing, view invoices, and submit information related to your projects.

2.3. Project Data: We collect project-related information that you submit to us, including project descriptions, schedules, cue sheets, and any other data required for the successful execution of your projects.

2.4. Billing Information: We may collect and process billing information, including credit card details, through our secure Stripe Payments Gateway.

2.5. Livestream Data: When you engage our live video capture services, we may collect and store live video recordings and streams of your projects, which are securely stored on our private servers.

3. Use of Your Information

We use your information for the following purposes:

3.1. Service Delivery: To provide you with our live video capture services, including equipment supply and crew management.

3.2. Customer Portal: To grant you access to our customer portal, enabling you to manage your projects, billing, and other related activities.

3.3. Communication: To communicate with you regarding project updates, scheduling, invoices, and any other relevant information.

3.4. Billing and Payment: To process payments for our services through Stripe Payments Gateway and manage billing and invoicing.

3.5. Legal Compliance: To comply with applicable laws and regulations, including the UK Data Protection Act, by retaining certain information for a specified period.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Data Security

We implement reasonable and appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. We regularly review and enhance our security practices.

6. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following situations: When required by law or legal processes. To protect our rights, privacy, safety, or property, and that of our users. In connection with the sale, merger, or transfer of all or part of our company.

7. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. If you have any questions or wish to exercise these rights, please contact us using the information provided below.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Event Capture UK (Trading Name of Camberall Ltd) London, UK

9. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised version will be effective from the date of publication.

Please check this Privacy Policy periodically for updates.

 

By using Event Capture UK’s services, you agree to this Privacy Policy and any subsequent revisions.

Website-Specific Privacy Policy

Who we are

Our website address is: https://eventcaptureuk.com. We are Event Capture UK, a trading name of Camberall Ltd, a limited company based in England, UK.

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Who we share your data with

Browser and Hardware information may be annoymously stored to assist with useability.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where your data is sent

Visitor comments may be checked through an automated spam detection service.